Office Furniture Manufacturer in Malaysia

Citichair is a office furniture manufacturer in Malaysia providing high satisfaction products and services mainly for the office furniture. We supply office furniture & deliver to KL, Selangor and many other areas. With deeply held values, we are united by a dedication to integrity, quality, innovation, service, continuous improvement and value creation for our customers.

Our values show in the way we look at things and the way we work. It defines our distinctive personality, and stands at the centre of our corporate Vision.

We are dedicated to exceeding our customers’ expectations. We will treat each other, customers, suppliers, and our communities, with fairness and respect. Our success depends on rapid continuous improvement and collective integrity, and innovation in everything we do. We relentlessly pursue the following longstanding commitments: We will –

Be a preferred provider of products and services.
Create long-term value for customer.
Treat customers’ satisfaction as our success.

When our company is favoured by our customers, driven by our members, supported by our suppliers and respected by the public, this vision is fulfilled.

Quality Policy: Upgrading and continuously improve our QMS and products towards customer satisfaction.

We exist as a company to do one thing: create value. Our powerful culture is founded upon empowered accountability. Every member has the opportunity to deliver value, is empowered to do so, and is rewarded for individual and collective performance through, profit sharing and other compensation. This creates a strong culture of ownership and a sense of shared responsibility for the success of Citichair. Our members are committed to living our values every day.

Shared ideas, mutual respect, a focus on always doing better: these qualities allow us to achieve something special, something that creates value for our customers and for Citichair.

Starting with the customer

We believe customers want what we want—more, better, faster and for less. Everything starts and ends with providing customers what they want, better than they expected, better than we did yesterday and better than their alternatives.

Sourcing for improvement

We are in a constant state of transformation. Instead of spending time talking about what we’ve done well, we spend time examining what we can do better, pursuing the opportunities hidden behind every problems.

Pride without pretence

We are down-to-earth and proud of our accomplishments—but never arrogant. Our people demand excellence from one another, but are humble enough to listen, adapt, and continuously improve.

Acting with integrity in all we do

Integrity is everything. How we achieve our success is every bit as important as the success itself. We believe in doing the right thing even when no one is watching. We are honest and upfront with people, and we keep our commitments.

Leaders who serve and are accountable to every teammate and customer

Leaders are responsible to create the conditions and opportunities for members to give their very best to our customers, in turn driving the success of the company.